Privacy Policy

1. Introduction

Welcome to WiderTalk ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collection and use when you access or use our live sports commentary platform.

By using WiderTalk, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Account and Profile Information

2.2 Authentication Data

2.3 Commentary and Chat Data

2.4 Technical and Usage Data

2.5 Local Storage Data

3. How We Use Your Information

• Provide and maintain our live commentary platform
• Process and display your commentary content
• Enable real-time chat and community features
• Personalize your user experience and content recommendations
• Analyze usage patterns to improve our services
• Provide customer support and respond to your inquiries
• Ensure platform security and prevent misuse
• Comply with legal obligations and enforce our terms of service

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Public Commentary: Your commentary content, display name, and nationality flag are visible to all platform users
• Service Providers: With AWS and other technical service providers who help us operate our platform
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Safety: To protect the safety and security of our users and platform

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure authentication through AWS Amplify, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

• Account Data: Retained while your account is active and for a reasonable period after account deletion
• Commentary Content: Retained to maintain platform functionality and user experience
• Chat Messages: Retained for moderation purposes and user experience
• Analytics Data: Aggregated and anonymized data may be retained indefinitely for business insights

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in Section 10.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for authentication, security, and core functionality
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand usage patterns and improve our services

You can manage your cookie preferences through our cookie consent banner or your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.